FAQ

Do you ship internationally?

Yes! 

My order hasn't arrived yet! 💢

If you have any issues please email us with your order details and name! We will do our best to help you and resolve problems. 

Sizing! What's the deal?

Sizing charts are provided on product pages. Sometimes they may not display fully on your device. We do our best to provide a range of sizes.  

When will my order reach me?

Orders usually ship within 3 days. However in a worst case scenario your order might take 10-20 days to reach you. If you're worried about your order, please email us!  

Where are the Christmas sweaters?!

The Christmas jumpers were limited edition and are now unavailable. 

I have more questions!!!!

Contact us! You can also send Mimei a tweet and she'll get back to you ASAP. 

But I'm in Japan! 

You can purchase from Japan! Please enter your address in romaji

日本の販売は?!

日本からも購入ができます。チェックアウトする時は住所をローマ字で入力してください

日本ではポップアップストアを時々やります!